When will I receive my order? All standard orders will be delivered within 2-3 working days (UK only) However, you can opt for Next Day Delivery. For more information about our delivery prices and service head to ‘Delivery’
Can I TRACK my order? Yes, simply follow this link to the UK Mail website and enter your consignment number it will show you your tracking information - https://www.ukmail.com/manage-my-delivery/manage-my-delivery
I live outside the UK, can I still order? YES! Delivery within in the EU is £10, rest of the world is charged at £15.00. If you are unsure please contact us via email@example.com - be sure to include your full name, contact email, quantity of goods and full address so we can provide you with an accurate quote for delivery.
Will I be charged customs and import duties? Customs and import duties are applied by local customs, unfortunately we are unable to provide an estimate or offer information. We suggest contacting your local customs office so you are aware of the exact charges that could potentially be incurred.
Any parcels that are returned to us due to unpaid customs charges, we reserve the right to deduct any costs we incur from your refund.
Can I change my delivery address? If you do make a mistake when filling out your delivery details, please contact us as soon as possible on firstname.lastname@example.org. We will do everything we can to correct your delivery address, however we do aim to get all deliveries out as soon as possible. If the order has already been dispatched, the delivery address unfortunately cannot be changed.
What sizes do you have and recommend? 3Wise are ‘one size fits all’ summer styles, designed for ANYONE at ANYTIME. We have added the length of each throw on item. Head to Size Guide or simply email us if you need any advice: email@example.com
I have a question, how do I contact you? If theres anything we can help you with regarding our products or your order, just drop us an email firstname.lastname@example.org Please allow up to 24 hours for a reply, we will get back to you as soon as we can.
How can I stay up to date with the latest news and offers? In the bottom right hand corner of every page you will see 'Newsletter'. Simply enter your email address and you receive an email every time we have something new to share. In addition to this, you can also follow us on Instagram & Facebook!